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Please Note: We answer all of our e-mail. If you have not received an answer from us after 1 full business day, please consider the following: If your question involves technical considerations or looking for an unusual item, we do spend quite some time searching and consulting with other suppliers, and we may be waiting on a response from them. If we have not responded after the third day,there may have been a problem with your e-mail return address. Please try re-sending your e-mail using all lower case letters in your address,and include your phone number. You may also feel free to call us at 618-395-3945 or fax us at 618-395-3946. If you prefer to use your own mail client, just copy and paste our e-mail address: firstname.lastname@example.org